QA Agent
Requirements:
- Grade 12
- Knowledge in Microsoft Office packages is a must
- Must be multi-lingual
- Debt Review/Call Centre experience will be advantageous
- Quality Assurance experience is a must.
Sales Agent
Requirements:
- Have experience in debt review Sales
- Must be able to manage themselves and ensure to reach the targets set for daily calls
- Needs to be resilient and have perseverance
- Strong communication skills and the ability to persuade the consumers to go on debt review
Team Leader
Requirements:
- Rise to the role of representing the Debt Solution South Africa Brand
- A Reliable Teammate to adapt well to different environments, schedules, and the varying needs of Debt Solutions SA customers
- Passion for helping new and existing agents
- Excellent analytical, decision-making and organizational skills
- Strong PC proficiency (Excel, Adobe & Dialer experience)
- Disciplined, strong and self manageable
- Multitasking capabilities
- Grade 12
- 2 years of solid Sales Team Leader Call Centre experience, coaching and skill development
- Attention to detail with a high level of accuracy
- Fun, bubbly, approachable personality
- Strong interpersonal, management, communication, reporting and compliance skills